Question 1

What is a public status page?

Accepted Answer

A public status page is a hosted page that communicates the health of your monitored services to your customers. It shows current service status, uptime history, active incidents and scheduled maintenance in one place, so people can see how things are going without emailing your team. AdministerPoint hosts the page for you and it refreshes automatically as your monitoring data changes.

Question 2

What can I show on a status page?

Accepted Answer

You can show the service-backed components you choose from your monitors, each with its current status and a response-time detail, an uptime history strip, active (non-resolved) incidents, and maintenance that is scheduled or in progress. The public page also derives an overall status from your components, and any date without retained measurements is shown as No Data rather than a fabricated value.

Question 3

Can visitors subscribe to updates?

Accepted Answer

Yes. Visitors enter their email address and confirm it through a double opt-in confirmation email. Once confirmed, a subscriber receives the relevant incident and maintenance updates for that page, and every email carries a one-click unsubscribe link. Subscription delivery is scoped to the page the visitor signed up on, and status-page visitor subscription is by email.

Question 4

Can I password-protect or hide a status page?

Accepted Answer

Yes. Every plan can set a status page to public, password-protected or hidden. A password-protected page requires the password before its content can be viewed, and a hidden page is not published on its public URL at all. These visibility modes are available on all tiers, not just paid plans.

Question 5

How much uptime history does a status page show?

Accepted Answer

The status page uses a rolling 90-day display window. How much actual history is populated depends on your plan's retention, monitoring cadence and available measurements. Dates without data are shown as No Data. Overall uptime and average response time are calculated from real records, and show N/A when there is no data rather than a fabricated percentage.

Question 6

Can I use a custom domain for my status page?

Accepted Answer

Yes, on the Enterprise plan. You can serve your status page from a domain you own, such as status.yourcompany.com, with managed HTTPS provisioned automatically once the domain is verified. Custom domains are an Enterprise feature.

Question 7

Can I customize the branding of a status page?

Accepted Answer

All plans can choose a default, light or dark theme for a status page. On the Enterprise plan you can also add your own logo and custom CSS. AdministerPoint does not force its own branding onto your status page.

Question 8

How many status pages can I create?

Accepted Answer

The free Starter plan includes 1 status page with up to 50 subscribers, Professional includes 5 status pages with up to 500 subscribers each, and Enterprise includes unlimited status pages with unlimited subscribers. See the pricing page for the full plan comparison.

Public Status Pages for Uptime, Incidents & Maintenance