Question 1

What is uptime monitoring?

Accepted Answer

Uptime monitoring repeatedly checks whether a website, API, or online service is reachable and responding correctly. When a check fails, the monitor flags the outage and notifies your team so you can respond before your customers are affected. AdministerPoint also records response times and availability history, so you can see how a service has performed over time.

Question 2

How often does AdministerPoint check my website?

Accepted Answer

Check frequency depends on your plan: every 5 minutes on the free Starter plan, every 1 minute on Professional, and every 20 seconds on Enterprise. Each monitor runs on the interval you configure, up to the fastest your plan allows.

Question 3

What happens when my website goes down?

Accepted Answer

When a check fails, AdministerPoint marks the service as down and sends alerts through the channels you have configured. An incident is opened so your team can follow the timeline, acknowledge the problem, and record what happened. Response-time and availability history stay available for review, and on supported plans AdministerPoint can add AI-assisted incident analysis.

Question 4

Can I monitor APIs as well as websites?

Accepted Answer

Yes. Alongside HTTP and HTTPS website checks, AdministerPoint supports TCP port monitoring, DNS monitoring, keyword checks, and HTTP JSON query monitoring with JSONPath assertions, which covers most REST API health checks. Database monitoring for MySQL, PostgreSQL, and Redis is available in Beta, and gRPC, MQTT, and Kafka protocol monitors are available on Professional and Enterprise plans.

Question 5

Does AdministerPoint monitor from multiple locations?

Accepted Answer

Yes. AdministerPoint checks from 5 managed regions on Cloudflare's edge network: US East (Washington DC), US West (San Francisco), Europe (London), Asia (Singapore), and Oceania (Sydney). The free plan checks each monitor from 1 region, while Professional and Enterprise can use up to 5. Enterprise teams can also add Private Locations inside their own infrastructure. Checking from several regions helps you tell a real outage apart from a localized network problem.

Question 6

Can I publish a public status page?

Accepted Answer

Yes. You can publish a public status page to show customers the current and historical availability of your services, with email subscribers who are notified during incidents. The free Starter plan includes 1 status page, Professional includes 5, and Enterprise includes unlimited status pages.

Question 7

Is there a free uptime monitoring plan?

Accepted Answer

Yes. The free Starter plan includes 10 monitors, 5-minute check intervals, 7-day data retention, 1 public status page, and all ten alert channels, with no credit card required. You can also start a 14-day Professional trial to evaluate the paid features, then upgrade or stay on free.

Uptime Monitoring That Tells You More Than “It’s Down”